How can we help?
Contact us
Phone:
Tel:
0345 266 02300345 266 0230
Address:
29-31 New Oxford Street
Holborn London WC1A 1BA
GB
Opening times
| Day of the Week | Hours |
|---|---|
| Monday | 9.00am - 4.30pm |
| Tuesday | 9.00am - 4.30pm |
| Wednesday | 10.00am - 4.30pm |
| Thursday | 9.00am - 4.30pm |
| Friday | 9.00am - 4.30pm |
| Saturday | Closed |
| Sunday | Closed |
Important: Our phone lines may be operating different hours to our opening hours. If you have a FlexAccount, FlexDirect, FlexBasic or FlexPlus, you can take out money from a Post Office too. **Our branches will be closed on 26 August due to the Bank Holiday.**
Branch services
Holborn Branch Services
- Limited service branch – You can open new online accounts, as well as pay in cash or cheques, take out cash, pay a bill or get a mini statement using our self-service machines. And if you need a hand, our branch team are there to help. But if you want a full range of services, use our branch finder to see options in your chosen location
- Online banking
- Cash machine (inside and outside)
- Wheelchair access
- Audio induction loop - All branches have at least one counter position with an induction loop that is clearly indicated by an induction loop sign, and at least one portable induction loop for use in appointment rooms and in other areas of the branch
- Talking cash machines - Voice assistance is available on all of our cash machines. Make sure to bring a headset or headphones
- Domestic abuse support - We have a Safe Space where you can call a helpline, support service, or friends and family
Helping you to manage your money
Higher bills and price increases are on all of our minds.
We're here to help you manage the rising cost of living. We have a dedicated cost of living helpline, so you can talk to an expert about your own situation.
Support
Can’t get to a branch? Try our Banking App
Pay bills. Move money. Check balances. Our Banking app has so many useful features, it’s like having a branch in your pocket.
Branch Promise
Here today, here tomorrow. We understand the role our branches play on the high street. So we’ve renewed our Branch Promise until at least 2028.
Demo features of our Banking app
Discover the quick, simple and convenient way to bank with our Banking app.