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Insurance help and claims

Which insurance would you like help with?

Get the help you need, from starting a claim to making changes to your Nationwide insurance policy.

Home Insurance

  • Update or cancel your Home Insurance policy
  • Make a Home Insurance claim
  • Home Insurance whilst working from home
  • Home Insurance policy document – PDF, 4.3MB (opens in a new window)
  • Insurance pricing changes
  • How to prepare your property for severe weather

Life Insurance and Critical Illness Cover

  • Update or cancel your Life Insurance or Critical Illness Cover policy
  • Make a Life Insurance or Whole of Life Insurance claim
  • Make a Critical Illness Cover claim
  • Life Insurance and Critical Illness Cover policy document – PDF, 228KB (opens in a new window)

Income Protection Insurance

  • Update or cancel your Income Protection Insurance policy
  • Make an Income Protection Insurance claim

FlexPlus current account insurances

  • Make a FlexPlus insurance claim
  • FlexPlus breakdown cover
  • FlexPlus mobile phone insurance
  • FlexPlus travel insurance

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  • Contact us
  • Telephone banking
  • Lost and stolen cards
  • Have your say
  • Branch finder
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  • Careers (opens in a new window)
  • About us
  • What membership means
  • Governance, reports and results
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  • Media centre (opens in a new window)
  • Inclusion and diversity
  • Slavery and human trafficking statement
  • Accessibility
  • Service status
  • Fraud and security
  • Cookies and privacy
  • House price index
  • Investor Relations
  • Visa Secure

Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078.

You can confirm our registration on the FCA's website (opens in a new window)

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