Switch to paperless statements

When you choose to go paperless:

• You'll stop getting paper statements in the post and get digital messages (where possible) instead.
• We'll send you an email when your latest statement is ready to view. It will include any fees or charges in the last month. If you don't receive this email, please let us know.
• You'll have access to the last 15 months of statements using the Internet Bank or Banking app.

If it's a joint account, make sure all account holders are happy with the changes you make.

If you go paperless, we'll email you each month when your statement is ready. You can check your statements anytime using the Internet Bank or Banking app.

Choose which accounts you want to change to paperless, or use the Stop all paper statements option.

1. Log into the Internet Bank.
2. Manage my details & settings (hover)
3. Select 'Go Paperless'
4. My Statements settings section
5. Click on 'Change'
6. 'My accounts that can go paperless' - select 'Online statements' or 'Paper statements'
7. Select 'Update statement settings'

1. Open the Banking app.
2. Use the menu and choose Details & Settings.
3. Choose Your details.
4. Choose Paperless Statements.
5. Choose on to switch to paperless or off to get paper statements.
6. Use the Save option to update your settings.

If you don’t bank online with us, we can help you change your paperless settings at a branch or on the phone instead.